Terms of Service

Last Updated: March 17, 2025

Welcome to (https://eleniquehair.com) (the "Site"). These Terms of Service ("Terms") govern your use of our Site and the services we provide, including online consultations and access to files containing (collectively, the "Services"). By using the Site or Services, you agree to these Terms. If you do not agree, please do not use the Site or Services.

1. Acceptance of Terms
By using the Site or Services, you confirm that:
- You are at least 18 years old.
- You have read, understood, and agree to these Terms.
- If you are using the Site or Services on behalf of an organization, you have the authority to bind that organization to these Terms.

2. Services Offered
We provide the following services:
- Online Consultations: Hair care consultations conducted through Zoom.
- Product recommendations: File access, marketing services, social media promotion services.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.

3. Age Restrictions
The Site and Services are intended for users who are at least 18 years old. By using the Site, you confirm that you meet this requirement.

4. Payment and Returns
- Payment Methods: We accept payments via Stripe and PayPal.
- Bank transfer by invoice.
- Returns: Refunds are available within 14 days for physical goods. Digital goods, including access to files and links, are non-refundable.
- Taxes: You are responsible for paying all applicable taxes and fees associated with your purchases.

5. Delivery of Digital Products
After payment, you will receive a link to access the files containing product recommendations. We are not responsible for any delays caused by third-party platforms or technical issues.

6. Online Consultations
- Platform: Consultations are conducted online via Zoom.
- Cancellation: You may cancel or reschedule a consultation up to 24 hours before the scheduled time. Failure to cancel within this period may result in forfeiture of the consultation fee.

7. Intellectual Property
- Ownership: All content, trademarks, and materials on the Site, including but not limited to text, graphics, logos, and files, are the exclusive property of (https://eleniquehair.com) and are protected by copyright and intellectual property laws.
- Usage: You may use the materials provided on the Site for personal use only. Commercial use, reproduction, or distribution of any content without our prior written consent is strictly prohibited.

8. Limitation of Liability
To the fullest extent permitted by law, (https://eleniquehair.com) shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of the Site or Services.
- Any issues caused by third-party platforms, including payment processors or video conferencing tools.

9. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of the United Kingdom.
- Dispute Resolution: Any disputes arising from these Terms or your use of the Site or Services will first be resolved through good-faith negotiations. If a resolution cannot be reached, the dispute will be settled in the courts or arbitration forum of our choosing.

10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on the Site, and your continued use of the Site or Services after such changes constitutes your acceptance of the updated Terms.

11. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: support@pathwaypro.info

12. Your Content and Trademarks
You retain exclusive ownership of any content, trademarks, or materials you provide to us. By submitting content to the Site, you grant us a non-exclusive, royalty-free license to use, display, and distribute such content in connection with the Services.